If ordering from outside of the UK you may need to pay duty and other handling fees on top of our carriage charges.

Postage Costs and Delivery Times

We offer free postage on orders of £20 or more within the UK on our website. The cost of orders under £20 is £3.00.

Postage to Europe is charged at 35% of the value of the order, and worldwide postage at 60% of the value of the order.

Our office hours are 9-5 Monday-Thursday and 9-4 on Fridays. Online orders placed outside these times will be processed on the next available working day. Every effort is made to dispatch orders as soon as possible*, using Royal Mail. Orders within the UK should arrive within 3 working days**. Overseas orders can take up to 2-3 weeks.

We use a 48-hour courier service for larger parcels within the UK.

If you have any queries regarding your order, please contact us by e-mailing or phoning 01970 832304.

* Y Lolfa is usually closed over Christmas: we will dispatch your order as soon as possible in the new year.

** We are aware that some orders are currently taking longer to arrive than 3 working days. This is due to the larger volumes of post being processed by Royal Mail during this period. Please ensure that items required by a specific date are ordered in plenty of time to avoid disappointment.