Postage Costs and Delivery Times

We offer free postage on orders of £10 or more within the UK on our website. The cost of orders under £10 is £2.50.

Postage to Europe is charged at 25% of the value of the order, and worldwide postage at 50% of the value of the order.

Our office hours are 9-5 Monday-Thursday and 9-4 on Fridays. Online orders placed outside these times will be processed on the next available working day. Every effort is made to dispatch orders immediately*, using Royal Mail. Orders within the UK should arrive within 3 working days**. Overseas orders can take up to 2-3 weeks.

We use a 48-hour courier service for larger parcels within the UK.

If you have any queries regarding your order, please contact us by e-mailing or phoning 01970 832304.

* Y Lolfa is usually closed over Christmas: we will dispatch your order as soon as possible in the new year.

** We are aware that some orders are currently taking longer to arrive than 3 working days. This is due to the larger volumes of post being processed by Royal Mail as a result of the Covid-19 pandemic. Please ensure that items required by a specific date are ordered in plenty of time to avoid disappointment.