Returns Policy

We make every effort to provide our customers with a friendly and efficient service. Should you find a fault on any of our products, please let us know as soon as possible, by e-mailing or phoning 01970 832304, and we’ll replace it immediately.

Should you wish to cancel an order, please let us know as soon as you can (before we dispatch it, if possible) and we’ll refund you immediately.

Should you wish to cancel an order after receiving it, we will refund the value of the order and any original delivery costs in full, but we ask that you cover the cost of returning the goods to us. Please contact us within 5 working days, by e-mailing or phoning. Your refund will be processed on receipt of the goods in a saleable condition.